Find your WHY at Reid Health

Under the direction of the licensed Doctors of Audiology, Practice Manager, and Clinical Manager and after appropriate training and demonstration of competency, performs duties that are prescribed, directed, and supervised by a certified and/or licensed audiologist. Audiology Assistants are regulated by state regulations and fall under the responsibility of the supervising audiologist who determines the applicable requirements for the assistant in the specific work setting. The role of the Audiology Assistant is to be supportive of the audiologist by performing routine tasks and clinical duties so that the audiologist is available for the more complex evaluative, diagnostic, management, and treatment required by the level of education and training of a licensed audiologist. The role of an assistant leads to an increase in productivity by reducing wait times, enhancing patient satisfaction, and reducing costs by performing those skills that do not require the licensed audiologist.

Our values of Excellence, Empathy, Integrity and Accountability are essential to exceed our customers’ expectations. At Reid, we look for individuals who believe in our core values and demonstrate a genuine desire to make a positive impact to those we serve. We take pride in employing people who show up every day with a commitment to these values along with our mission and vision. We are one team working toward a common goal of providing outstanding customer care and service to our communities. If you have a calling to serve and are looking for meaningful and purposeful work, Reid Health is the place for you.

To lead our communities to well-being, one person at a time. It is not just what we do – it is who we are.

Overview of Responsibilities

Patient Centered:

• greeting and escorting patients, rooming and confirmation of protected health information
• instructing patients in proper use and care of hearing aids and other amplification devices
• instructing patients in proper ear hygiene
• assisting audiologists in treatment programs
• assisting audiologists with appointment setup and technical tasks
• preparing materials for ear impressions
• performing nondiagnostic otoscopy
• preparing the patient for VNG/ENG or evoked testing (ABR/ ASSR)
• assisting audiologists in hearing testing of pediatric patients
• complete/finalize all hearing aid fitting appointments with hearing aid orientation for the patient

Hearing Aid Centered:

• ordering earmolds and devices, completing device repairs, and manufacturer/lab returns
• performing checks on hearing aids and other amplification devices
• performing troubleshooting and minor repairs to hearing aids, earmolds, and other amplification devices
• cleaning hearing aids and other amplification devices
• maintaining NOAH database for management of hearing aid patients
• interacting with hearing instrument manufacturers/suppliers regarding status of orders/repairs

Office Related:

• performing daily biologic listening checks of equipment
• maintaining inventories of supplies and checking function of equipment maintaining and restocking test and treatment rooms
• performing infection control duties within the clinic/service
• Scan and file all paperwork for the department daily

Education/Experience

Education Required: Associates Degree or high school diploma/GED

Experience Preferred: College Degree and 1-2 years' work experience in healthcare related field.

Certifications: American Speech Language Hearing Association (ASHA) Certified Audiology Assistant (C-AA). Certification is obtained within one year of completion of the Audiology Academy Complete Audiology

Assistant Training Program.

Training: Completion of 20-week in office training (includes 15-week online module-based Audiology Academy Complete Audiology Assistant Training Program). 1000 Clinical patient care hours obtained practically with supervising audiologist.

Schedule Details

What We Offer

Unexpected Perks - Daycare, Doordash, SmartDollar, Daily Pay, therapy dogs, massages, Forbes rated Best Places to Work 2022

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Not quite what you are looking for? Submit your information here for general consideration. One of our employment specialists will be in touch with next steps.

Other Information

EEO Statement: Reid Health is an Equal Opportunity Employer

No Search Firms:

Reid Health does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at Reid Health via email, the internet or in any form and/or method without a vaild written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by Reid Health. 

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